|

The CBI and Article 13 have teamed up to profile companies who are carrying out innovative work in CSR, companies from whom CBI members can learn. Released quarterly, each profile examines why the company is implementing CSR initiatives, the successes and failures, and how the programmes are delivering to the company's business objectives.
You can access past CBI CSR case studies in our archive, by clicking on any of the following categories or simply by scrolling down the page:
| | Community Category | - Anglo American plc
Leading natural resources company gets involved in stakeholder engagement and local business development to ensure good relations with its communities
- Anglo American plc - revisited
Engaging more effectively with local stakeholders to realise opportunities for economic and social advancement.
- BNFL
A long standing engagement programme that helped to build trust and allowed the company to prioritise areas of greatest concern to its stakeholders.
- Boots
The UK’s leading health and beauty retailer has developed an award winning community investment programme that focuses on health promotion.
- Cadbury Schweppes
Cadbury Schweppes
The You can make a difference community volunteering scheme and Enterprise in Schools are related parts of Cadbury Schweppes’ Community Investment Programme, which offers employees a number of ways to improve education and promote enterprise in their local community.
- CE Electric
“Stay Away – Stay Alive” Programme to educate young people about the potential dangers of electricity.
- Centrica
The Here to HELP programme helps to improve vulnerable customers’ household energy efficiency and identifies other areas where they may need support.
- Corus Group and UK Steel Enterprise
The establishment and long running support of an enterprise that provides support to businesses in steel areas demonstrates the company’s social responsibility long before CSR was an established concept.
- DHL Express
DHL Express tackles employee development through a skills sharing arrangement with charity partners in their ‘Skills in Motion’ programme.
- Diageo plc
A long standing commitment to Tomorrow’s People, a charity addressing unemployment in the UK, that has resulted in helping hundreds of thousands of people, influenced government policy and inspired projects worldwide.
- H Marcel Guest
Manchester-based SME raises local profile and increases its reputation through environmental, community and educational work.
- HSBC Holding plc
One of the largest banking and financial services organisations in the world supports social enterprise through its office move to new headquarters at Canary Wharf, London.
- IBM
IBM’s On Demand Community is a global volunteering programme which supports its employees in becoming volunteers and provides them with IBM technology tools for use in non-profit community organisations and schools. The programme demonstrates IBM’s ability to deliver innovative solutions to so
- InterContinental Hotels Group plc
Leading hospitality group builds customer loyalty and strengthens employee commitment through a programme of charitable engagement with the multiple local communities in which they operate.
- Marks & Spencer
The Marks & Start programme gives the opportunity of work experience to a range of people including the young unemployed, people with disabilities, the homeless, parents returning to work, students who are the first in their families to aim for higher education and school students.
- O2
A global company thinking locally, working with local communities to make a difference in the “It’s your Community” initiative.
- Pfizer Limited
Pfizer’s “Health Awareness Programme” is a series of initiatives on important health issues such as diabetes, obesity and cardiovascular disease, which aims to help people take responsibility for their health and ultimately lead longer and healthier lives.
- Rio Tinto
Stakeholder engagement leading to the development of global partnerships with environmental, educational and indigenous non-governmental organisations.
- Sky
Development of a strategy to increase the choice and opportunities for disabled people, making television more inclusive.
| |

| | Education Category | - Dwr Cymru Welsh Water
Welsh Water, operates under a unique not-for-profit business model, and addresses and raises awareness of sustainability through its ‘Living and Learning with Water’ education programme.
- EMI - revisited
EMI establishes an independent charity – the Music Sound Foundation – to support music education.
| |

| | Environment Category | - 3M
Development of a life cycle management approach to improve the environmental performance of 3M’s products, manage potential risks and identify opportunities at all stages in the product’s life.
- Aviva
Aviva’s environmental programme includes reducing its carbon emissions and offsetting all residual emissions by supporting innovative projects across the world.
- AWG
“RiverCare” programme a community approach to involving communities in cleaning up watercourses.
- BAA
A water management scheme at Terminal 5 reduces BAA’s reliance on mains water and economically harvests water from rainfall on campus and boreholes on its own land.
- British Airways
British Airways’ Climate Change Programme comprises its own voluntary actions, promotion of industry solutions to policy makers and support of research into areas of uncertainty in climate change science and aviation.
- British Land Company
British Land’s Sustainability Brief helps ensure that sustainable design and construction are delivered in developments
- EDF Energy
Engaging employees to take action on the environment and climate change through a range of innovative Sustainable Future initiatives.
- Ernst and Young
The role of communications efforts to reduce environmental impacts through staff engagement and behavioural change.
- First Group
Participation in the trial of hydrogen fuel cell buses with zero carbon emissions has helped develop a potential solution to mitigating carbon change.
- Ford
Investing in renewable energy generation on its operational site, reducing greenhouse gas emissions.
- HSBC
Involving staff in showcasing environmental innovation and sharing best practice to help achieve environmental reduction targets.
- Liftshare.com
This case study profiles the emergence of ‘climate change’ as a CSR issue which is also providing an opportunity for ‘social entrepreneurship’.
- Pennon Group
Reducing the company’s contribution to climate change by lowering greenhouse gas emissions from its operations.
- Rockwool UK Ltd
Making ‘values’ count. How a focus on environmental performance delivers a practical approach for Rockwool.
- Severn Trent
Severn Trent’s climate change programme includes the development of a carbon strategy to help to manage the threats arising from climate change.
- SJ Berwin
SJ Berwin’s carbon neutrality programme has lead to wider consideration of the environmental impacts of its operations.
- Taylor Woodrow plc
A partnership approach in the supply chain has created a new industry in plasterboard recycling and reduced the homebuilder’s waste disposal costs.
- Unilever
Establishment of a sustainable agriculture initiative to secure a sustainable supply of raw materials necessary to deliver the business and its brands.
- United Utilities
Establishment of a multi-partner sustainable water catchment management programme to deliver improved water quantity and quality
- Yell
The “Yellow Woods Challenge” campaign aims to encourage greater awareness of environmental issues amongst children through a fun, schools-based competition to recycle old Yellow Pages directories.
| |

| | Governance Category | - Carillion
Development of a sustainability strategy model as a tool to help the company deliver business solutions that result in continued profitable growth.
- Co-operative Financial Services
Development of sustainability reporting combined with customer-led ethical policies is achieving greater transparency and accountability, customer recognition and profitability.
- GKN
GKN’s founding values from the 18th Century still influence how the Group’s businesses express their corporate social responsibility today.
- Kingfisher plc
Development of a ‘ladder’ approach to help a diverse group to manage the social and environmental impact of its activities over a wide range of issues.
- Norsk Hydro
The Hydro Integrity Program is increasing the company’s focus on anti-corruption and human rights.
- Workspace
Economic, social and environmental actions by Workspace’s operations help deliver the Mayor’s London Plan, the blueprint for London’s sustainable development.
| |

| | New Product Development Category | - Yellowfin
New product development that is stimulated by an entrepreneurial desire and innovation to reduce waste and inefficiencies in marine leisure industry.
| |

| | Strategy Category | - SABMiller
The development of processes and policies by a multi-national company, comprising of several new acquisitions, to provide a sound basis from which to implement corporate social responsibility actions.
- Sainsbury's
How developing a website produced the information a supermarket store needed to build a strategic approach to CSR from an array of existing projects.
| |

| | Supply Chain Category | - Wolseley
The development of an innovative new centre for the building and construction sector to showcase technology and products that are designed to address sustainability concerns.
| |

| | Workplace Category | - 02
Voluntary health and well-being programme for staff.
- Accenture
Accenture Development Partnerships is a not-for-profit programme that combines the provision of employee development opportunities with helping NGOs, foundations and donor organisations in the international development sector.
- Akzo Nobel Remploy
Two–way customer supplier partnership providing employment opportunities for disabled people.
- BMW
Establishment of a mature modern apprenticeship scheme, to provide qualified personnel for electrical and mechanical maintenance at BMW’s Hams Hall engine plant and to reduce regional skills shortages.
- BT Group Plc
Leading telecommunications group manages risk and maximises the opportunities in the supply chain by taking a proactive ethical approach.
- National Grid Transco plc
UK’s largest investor-owned utility employs an innovative approach to staff safety. The financial benefits of improved safety performance are used to support charities.
- Royal Mail Group
Development of a social engagement strategy leading to charitable partnerships for recruitment from socially excluded groups.
- SCA Packaging
Openness and transparency promoted by SCA’s human resources department leads to minimum disturbance and optimum re-employment opportunities for staff during a re-structuring phase that led to three factory closures.
- Serco
Voluntary programme allows staff to improve literacy and numeracy in work hours.
- Smith Aerospace
Development of an environmental management programme for suppliers based on the practical experiences of delivering its own environmental programme results in environmental performance improvements.
- TNT Express services UK and Ireland
Long-term commitment to charity through fundraising and personal involvement of staff delivers support to a worthy cause and helps develop strong team working ethics within the company.
|

|

|